I can't believe I was back in Toronto Premium Outlets for the third time yesterday, not to shop but to return one bag I bought from Kate Spade. It has a tear/slash near the stitch. You won't be able to spot and notice it unless I squeeze both sides of the bag (as shown in the photo below).
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| slash on my newly bought Kate Spade Wellesley Byrd in Porcelain |
The night before, my SIL called the outlet shop to ask for the Return/Exchange Policy---> we got the bag on sale. Initially, I was only contemplating on exchanging the item for a new one but after the woman on the other line told her that the store can issue a refund, I decided to return the bag.
BTW, I found a fault in another bag and decided to exchange it, read more after the break...
